Assistance Services

The assistance services of ASSISTANCE ROMANIA S.R.L. guarantee a rapid response in the event of a motor vehicle breakdown or accident or other emergency situation in the territory of Romania as well as in the European Union member states and Turkey, Serbia, and Croatia. All services are available 24 hours a day, 7 days a week, 365 days a year at a single telephone number, XXXXX.

ROMANIA  ASSISTANCE S.R.L provides the following assistance services in particular:

  • 24/7 assistance at the phone number XXXXX
  • Help of an assistance service mechanic at the location of the breakdown or accident
  • Delivery of fuel in case of unexpected fuel shortage
  • Vehicle start-up and accumulator delivery and replacement
  • Tire repair or replacement (or delivery of new tire)
  • Provision and delivery of needed spare parts
  • Recovery of a crashed vehicle
  • Towing of a vehicle to a client-specified location or a contractual garage, including abroad
  • Facilitating the repair of a car within the contractual servicing network
  • Storage of a disabled car
  • Provision of a replacement vehicle, incl. delivery
  • Provision of accommodation  
  • Transport of people to their place of residence or destination
  • Legal advice

The assistance services are provided through a network of contractual partners. Arrival within 45 minutes of reporting of the problem is guaranteed. In the event of an accident or breakdown, a client may contact the assistance services at a single telephone number, XXXXX.
The services are provided to holders of the assistance card as well as to other motorists.

“ROMANIA ASSISTANCE , S.L.R - Comfort on the Road”